Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By accessing or using MuleGuard Platform ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. License Grant

MuleGuard grants you a non-exclusive, non-transferable license to use the Service in accordance with your subscription plan and applicable license tier. The Service includes modules, features, and integrations as specified in your license.

3. Acceptable Use

You agree not to: (a) use the Service for unlawful activities; (b) attempt to reverse engineer, decompile, or disassemble the Service; (c) exceed your usage limits; (d) share credentials; (e) upload malicious data.

4. Data & Compliance

You are responsible for the accuracy of data you submit. The Service provides compliance tooling but does not guarantee regulatory compliance. You remain responsible for your regulatory obligations. Demo and sandbox data are for illustration only and not for regulatory filing.

5. Service Availability

We target 99.9% uptime. Scheduled maintenance is communicated in advance. We are not liable for outages caused by factors outside our control.

6. Intellectual Property

All intellectual property in the Service, including software, designs, content, and trademarks, is owned by MuleGuard. Marketplace assets retain their respective publisher licenses.

7. Termination

Either party may terminate with notice. Upon termination, your data is retained per your retention policy, then deleted. You may export your data before termination.

8. Limitation of Liability

The Service is provided "as is." MuleGuard's liability is limited to the fees paid in the preceding 12 months. We are not liable for indirect, consequential, or regulatory penalties.

9. Contact

For legal questions, contact your account manager or visit our Trust Center.